AI Automation/ CRM/ Custom ERP/ AI-Native Web

Systems that run the business while you grow it.

LoomTrix engineers AI automation, CRM platforms and custom ERP for teams outgrowing spreadsheets, manual handoffs and off-the-shelf software. We map how you actually work — then build the system that runs it.

40–70%
manual hours removed
6 wks
typical first release
24/7
agents running ops
100%
systems you own
Process Automation, AI Agents, Custom ERP, Sales CRM, Document AI, Inventory & Production, Workflow Orchestration, AI-Native Websites, Systems Integration, Data Migration, Ops Dashboards, Internal Copilots

[ 01 ] — What we build

Four ways we take work off your team.

Most engagements start with one and grow into the others — because once the data is in one place, automating the rest gets cheap.

01

AI Automation

We find the repetitive, rules-heavy work buried in your operations and hand it to agents that never miss a step.

  • Document & invoice processing
  • Lead qualification and routing
  • Support triage with human handoff
  • Internal copilots on your own data
02

CRM Platforms

Pipelines shaped around how your team actually sells — not how a SaaS vendor decided you should.

  • Custom stages, scoring & forecasting
  • Two-way email, WhatsApp & calls
  • Migration from HubSpot / Zoho / sheets
03

Custom ERP

One system of record for inventory, production, finance and people — built to your workflow, owned by you.

  • Inventory, procurement & production
  • Finance, billing & compliance reporting
  • Role-based access across branches
04

AI-Native Websites

Fast, high-converting sites with intelligence built in — not a chatbot bolted onto a template.

  • Conversion-focused design & build
  • On-site assistants trained on your catalogue
  • Technical SEO and Core Web Vitals
  • Headless CMS your team can run

[ 02 ] — How we work

From how you work today to what runs it tomorrow.

Five stages. No discovery theatre, no 80-page decks — every stage ends in something you can use.

01

Discover

We learn how you actually work

We sit with the people doing the work — ops, sales, finance, floor staff. We shadow the real process, not the org chart: every spreadsheet, every WhatsApp approval, every re-typed invoice.

You walk away with

  • Process map
  • Automation scorecard
  • Cost-of-delay estimate
02

Blueprint

Scope, architecture, and the number

You get a system blueprint before a line of code: what gets built, what gets automated, what stays manual on purpose — with a fixed timeline and the payback maths behind it.

You walk away with

  • System architecture
  • Fixed scope & timeline
  • ROI model
03

Build

Working software every two weeks

We ship in increments you can use, not demos you watch. Your team is in the tool from sprint two, so what we deliver on the last day is already the thing they know.

You walk away with

  • Two-week releases
  • Live staging access
  • Data migration
04

Automate

AI on top of clean data

Once the process runs in one system, the data is finally good enough for AI to be useful. We layer in agents where they measurably remove hours — and leave them out where they don't.

You walk away with

  • Agent workflows
  • Human-in-the-loop review
  • Guardrails & audit log
05

Scale

Grow the system with the business

New branch, new product line, new market — the system stretches instead of breaking. We instrument what matters, train your team to own it, and stay on call while you grow.

You walk away with

  • Ops dashboards
  • Team enablement
  • Support & iteration

[ 03 ] — What changes

The difference shows up in the week, not the deck.

Growth stalls when the business runs on people remembering things. Here is the shape of what we replace.

Orders re-typed from email into three systems

One entry point, synced everywhere automatically

Monday spent rebuilding last week's report

Live dashboards your team reads before standup

Quotes waiting two days on someone's approval

Rules-based approvals clearing in minutes

Stock counts that are right once a month

Inventory accurate to the hour, across branches

Hiring more people to absorb more volume

The same team handling three times the load

[ 04 ] — How we build

Built to be owned, not rented.

We are a small engineering team, so we work the way small teams have to: close to the problem, honest about trade-offs, and allergic to work that does not move a number.

  • 01

    You own the system

    Your cloud, your repository, your data. No per-seat tax that grows faster than your headcount, and no vendor holding your operations hostage.

  • 02

    Automate the process, not the mess

    We fix the workflow before we automate it. Pointing AI at a broken process just produces broken outcomes faster.

  • 03

    Ship in weeks, not quarters

    Small releases into production from sprint two. You see value while the project is still running, not after it ends.

  • 04

    Built to be handed over

    Documented, tested, and boring where it should be. Your team can run it — and any competent engineer can extend it.

Typical stack

  • Next.js
  • TypeScript
  • Python
  • Postgres
  • LangGraph
  • Claude & GPT
  • AWS
  • Supabase
  • n8n
  • Docker
  • Redis
  • Stripe

Chosen per project, not per habit — we pick what your team can maintain after we hand it over.

[ 05 ] — Start here

Tell us what is slowing you down.

Send a short brief and we will reply with an honest read: whether this is worth automating, roughly what it takes, and what we would do first. No pitch deck.

Response time
Within one working day

We reply to every serious enquiry.